The provision set out and referred to in this non-negotiable GOODS CONSIGNMENT NOTE (GCN) shall apply to all modes of movement carried out (solely at the discretion of RELAY CARGO INDIA PVT. LTD.).
This GCN is a contract between RELAY CARGO INDIA PVT. LTD., the shipper, and the parties. The Parties means and include shipper, receiver, and their representatives.
The GCN is issued strictly on the basis of information provided by the shipper, and the goods are booked on said-to-contain basis. In case of any discrepancy in the details provided, the shipper agrees to compensate for the same. If the vehicle/shipment is detained/seized by government authorities, the shipper stands liable to pay the penalty, make good the losses (to RELAY CARGO INDIA PVT. LTD.), and clear the same.
The parties hereby declare that the shipment covered under this GCN does not include any contraband, hazardous, or prohibited article. RELAY EXPRESS shall have a right to a general lien over all the shipments for the parties towards dues payable to RELAY CARGO INDIA PVT. LTD., and if the lien is not satisfied within 30 days, RELAY CARGO INDIA PVT. LTD., may, at its absolute discretion, sell the goods or part thereof to recover the dues.
All bookings are subject to the Force Majeure Clause. In case of any unforeseen incidents such as riots, strikes, political disturbances, elections, rains, floods, accidents, festivals, other natural calamities, or any other event beyond the control of RELAY CARGO INDIA PVT. LTD., including routine or sudden inspections by government authorities, RELAY CARGO INDIA PVT. LTD. is not responsible for losses or consequential losses arising out of it.
All shipments are booked subject to the cut-off time of the booking branch, and delivery schedules depend on adherence to it.
Freight refund, if any, is applicable to non-contractual customers only, i.e., for shipments booked on a paid basis only. For contractual customers, contract terms and conditions agreed upon between the parties shall prevail.
Freight refund claims must be made in writing along with the original Proof of Delivery (POD) within 30 days from the date of delivery. No claim will be entertained without the original POD and after 30 days from the date of delivery.
In case of loss of original papers, RELAY CARGO INDIA PVT. LTD. shall act as a facilitator in obtaining a duplicate set of papers. The parties are not entitled to deduct/adjust/set off payment dues to RELAY CARGO INDIA PVT. LTD.
Unless specified otherwise, all goods are booked subject to owner risk. The shipper is advised to obtain insurance coverage necessary for the movement of their goods.
The shipper is responsible for providing material in transport-worthy packing that can withstand the rigors of multiple transshipments, prevent leakages, and safeguard material against rain, moisture, heat, and jerks. In any event of a claim, subject to exceptions available under the law, RELAY CARGO INDIA PVT. LTD. will issue a Certificate of Fact (COF) only and will act as a facilitator in organizing an insurance survey at the shipper's cost.
RELAY CARGO INDIA PVT. LTD. assumes no responsibility or liability in case the packing of the material is intact or there is no remark for shortage, breakage, leakage, pilferage, etc. Discrepancies in receipt are to be notified immediately through remarks on the POD copy of the GCN and also through a shortage/damage letter to RELAY CARGO INDIA PVT. LTD. No claim will be entertained if intimation is given after 24 hours of delivery.
Open delivery is not allowed. In case of damage to packing, open delivery will be effected in the presence of a company-authorized representative.
No claim shall be entertained by RELAY CARGO INDIA PVT. LTD. unless and until all dues payable to RELAY CARGO INDIA PVT. LTD. are cleared by the parties, including statutory payments made by RELAY CARGO INDIA PVT. LTD. on behalf of the parties.
Demurrage/warehousing/detention charges are applicable after 48 hours of arrival of undelivered material/material not unloaded from the vehicle. The charges are 0.1% of the declared value or Rs1/Kg per day on charged weight, whichever is higher, subject to a minimum of Rs.100 per shipment.
If the shipment is not accepted by the parties when tendered for delivery for any reason, RELAY CARGO INDIA PVT. LTD. shall be entitled to send the shipment to the unclaimed goods department to proceed with the sale of the shipment to realize any dues payable by the parties by issuing prescribed notices.
Dimensional weight or actual weight, whichever is higher, will be charged as charged weight.
The shipments are booked on a door pick-up and door delivery basis for consignors and consignees located at ground floor. For locations above ground floor, additional handling charges are applicable.
The terms and conditions stipulated in this GCN are in addition to other contract terms agreed upon between RELAY CARGO INDIA PVT. LTD. and the parties.
Any dispute or differences arising from the GCN shall be referred to an arbitrator. RELAY CARGO INDIA PVT. LTD. shall be entitled to nominate a sole arbitrator to adjudicate the dispute. The venue for any arbitration, arising out of this GCN, shall be Ahmedabad, and the courts in Ahmedabad shall have exclusive jurisdiction to adjudicate in all claims.